Terms of Service

Last Updated: September 2026

Welcome to Urban Sole. By accessing or using urbansole.space, you agree to the terms outlined below.

Please read these Terms of Service carefully before placing an order.

About Urban Sole

Urban Sole is an online footwear store serving customers in Pakistan. We offer footwear through our online store and aim to provide customers with quality products, accurate product information and a convenient shopping experience.

Products

We make reasonable efforts to display product images, colours, sizes, materials and descriptions as accurately as possible.

Actual colours may vary slightly depending on your screen or device.

Product availability may change without prior notice.

Orders

When you place an order through our website, you are responsible for providing accurate information, including:

Your full name
Correct delivery address
Active phone number
Correct city
Correct email address, where applicable
Correct product size and other order details

We may contact you to confirm your order or delivery information.

Urban Sole reserves the right to cancel or decline an order where necessary, including situations involving incorrect information, product unavailability, suspected fraudulent activity or other genuine operational reasons.

Prices

Product prices are displayed on the website and may change from time to time.

Any applicable delivery charges will be communicated or displayed during the ordering process.

Delivery

Orders are delivered through third-party courier or delivery services where applicable.

Delivery times may vary depending on the destination, courier operations, weather conditions, public holidays and other circumstances beyond our control.

For complete information, please review our Shipping Policy.

Exchanges, Returns and Refunds

Our exchange, return and refund rules are explained in our Refund & Return Policy.

Customers are requested to review that policy before placing an order.

Website Use

You agree not to misuse our website, attempt unauthorized access, interfere with website functionality or use our website for unlawful activities.

All content on the Urban Sole website, including branding, images, text, graphics and other materials, belongs to Urban Sole or its respective owners unless otherwise stated.

Changes to These Terms

Urban Sole may update these Terms of Service from time to time. Updated terms will be posted on this page.

By continuing to use our website after changes are posted, you acknowledge the updated terms.

Contact

If you have questions regarding these Terms of Service, please contact Urban Sole through our Contact Us page.